Frequently Asked Questions

Ordering

How do I place an order?

Simply browse our collection, select your desired items and size, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.

Can I modify or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Please contact us immediately at informationdesk@jimrebecca.com if you need to make changes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed.

Shipping

How much is shipping?

We offer free standard shipping on all orders over €100! For orders under €100, shipping costs vary by destination. Express shipping is available for an additional fee.

How long will my order take to arrive?

Standard shipping takes 5-10 business days for Europe, 7-14 days for the US and Canada, and 10-18 days for other international destinations. Express shipping is faster.

Do you ship internationally?

Yes! We ship to over 100 countries worldwide. International orders may be subject to customs duties and taxes.

Sizing & Products

What sizes do you offer?

Our vacation shorts come in sizes S, M, L, XL, and XXL. Please refer to our size guide on each product page for detailed measurements.

How do I care for my shorts?

Machine wash cold with like colors, tumble dry low or hang dry. Do not bleach. Iron on low heat if needed.

Returns

What is your return policy?

We offer a 30-day easy return policy. Items must be unworn, unwashed, and in original condition with tags attached.

How do I make a return?

Contact us at informationdesk@jimrebecca.com with your order number. We will provide you with a prepaid return label and instructions.

Contact

How can I contact customer service?

You can reach us via email at informationdesk@jimrebecca.com. We aim to respond to all inquiries within 24 hours.