Shipping Information
Shipping Methods & Timeframes
Standard Shipping (Free over €100)
- Europe: 5-10 business days
- United States & Canada: 7-14 business days
- Australia & New Zealand: 10-18 business days
- Rest of World: 14-21 business days
Express Shipping
- Europe: 2-4 business days - €15
- United States & Canada: 3-6 business days - €18
- Australia & New Zealand: 5-10 business days - €22
- Rest of World: 7-14 business days - €25
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order ships.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on our website or the carrier's website.
Customs & Duties
International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient and vary by country. We are not responsible for delays caused by customs processing.
Delivery Issues
If your package is lost or damaged during shipping, please contact us within 14 days of the expected delivery date. We will work with the carrier to resolve the issue or provide a replacement.
Contact Us
If you have any questions about shipping, please contact us at:
Email: informationdesk@jimrebecca.com